Employer of Record Indonesia

People Profilers becomes the legal employer of your hire — through PT People Profilers Services for Indonesia engagements, or through the relevant in-country entity for Singapore, Malaysia, Thailand, and Vietnam hires. Your team continues to direct day-to-day work, set priorities, and manage performance. We handle the employment contract, statutory registrations, payroll, and compliance filings.

EOR is a manpower contracting service, not an Employment Agency service — we are the employer, not an introducer. PT People Profilers Services is the group's Indonesian entity, established to provide manpower contracting and HR outsourcing services — the appropriate framework for providing EOR and payroll services in Indonesia. The group also runs separate recruitment and executive search practices across the region.

EOR engagements employ local talent only — Indonesian citizens and permanent residents in Indonesia; Singapore citizens and PRs in Singapore; Malaysian citizens and PRs in Malaysia; Thai citizens in Thailand; Vietnamese citizens in Vietnam. In every market, the EOR employee must be legally entitled to work in their country of hire as a local employment relationship.

We do not use EOR to hire foreign nationals into Indonesia on work permits. Under Indonesia's work permit framework (RPTKA approvals administered by the Ministry of Manpower, with stay permits issued by the Directorate General of Immigration), work permits are issued for foreign nationals to work for the sponsoring Indonesia-incorporated company that employs them directly. An EOR arrangement — where the legal employer (PT People Profilers Services) differs from the operating principal — would not meet this direct-employment requirement. If your overseas company wants Indonesia-based talent on work permits, the standard route is to either set up a representative office or incorporate an Indonesian company (PT PMA), then sponsor the work permits directly. If you need work permit or visa support for a genuine Indonesia-based hire, that's handled by our separate People Advisory & Mobility practice.

People Profilers operates nine legal entities across five SEA markets: Indonesia, Singapore, Malaysia, Thailand, and Vietnam. We can act as Employer of Record in all five jurisdictions, using the local group entity for each country.

Each engagement is administered in the local currency — IDR, SGD, MYR, THB, or VND — with statutory contributions applied at the rates set by each country's regulator.

Our EOR service fee is calculated as a percentage of the employee's total monthly salary cost — including base salary and regular reimbursements. The fee is subject to a minimum monthly amount per employee, which ensures a baseline level of service coverage regardless of salary band.

Both the applicable percentage and the minimum monthly fee vary by country (ID, SG, MY, TH, VN), reflecting the local cost-to-employ structure, statutory framework, and operational complexity in each market. Your exact percentage and minimum are documented in the engagement letter before onboarding begins.

There is no retainer, no minimum headcount, and no charge for months when no employee is active.

Statutory employer contributions are passed through at the official rates set by each country's regulator — BPJS Kesehatan and BPJS Ketenagakerjaan contributions for Indonesia employees; country-equivalent statutory contributions for Singapore, Malaysia, Thailand, and Vietnam hires. We calculate, remit, and report them on your behalf, with no markup applied.

Each monthly invoice itemises the statutory contributions separately from the service fee so you can see exactly what was remitted to which authority.

Transitioning an EOR employee to your own entity is straightforward once your local company is set up. We coordinate the employment handover, complete final payroll and statutory filings under our entity, and support a clean transfer of the employment relationship.

We do not charge a transition penalty — the EOR engagement simply ends when the employee moves to your entity, with documented handover at every step.